Jewellery that has been ordered online can be returned for credit or an exchange within 14 days of purchase, provided it is unworn and not marked in any way. This excludes bespoke items.
All of Isabelle’s jewellery is handmade in her London workshop, where she also does all diamond and gemstone setting.
Isabelle makes jewellery from sterling silver, all gold colours and carats, palladium and platinum, using diamonds, all precious stones and semi-precious stones.
Isabelle only uses materials sourced from reputable suppliers and will never knowingly use conflict diamonds.
All jewellery is hallmarked in the UK. If you are interested in fair trade and fair mined materials, these can be sourced and standard hallmarking laws will apply.