How To Order

Visit Me!

My workshop is based in the heart of Hatton Garden, London’s jewellery quarter.
Get in touch to book an appointment and visit me:

Unit 2
22 Hatton Wall
London EC1N 8JH
UK

Place An Order

Unless an item is in stock, it will be made to order.

All prices shown are guide prices for stock items and may vary depending on size, weight and stone preference if made to order.

Get in touch for a personal quote.

Stockists

Shipping

All UK deliveries are free using an insured signed for next day delivery service.

Deliveries to Europe and the rest of the world may take longer depending on destination and shipping charges may apply.

Get in touch for more details.

Where it's made

All of Isabelle’s jewellery is handmade in her London workshop, where she also does all diamond and gemstone setting.

Materials

Isabelle makes jewellery from sterling silver, all gold colours and carats, palladium and platinum, using diamonds, all precious stones and semi-precious stones.

Isabelle only uses materials sourced from reputable suppliers and will never knowingly use conflict diamonds.

All jewellery is hallmarked in the UK. If you are interested in fair trade and fair mined materials, these can be sourced and standard hallmarking laws will apply.

Jewellery Care

Your piece of jewellery is handmade and crafted to last. To keep it in the best possible condition, have it checked annually. This is a free service Isabelle Capitain Handmade Jewellery offers with any of her own designs and bespoke pieces.

If you would like to give your piece a little clean at home, it is advisable to use warm, soapy water and a very soft toothbrush. Soak the piece for a little while and then gently brush away any dirt with the toothbrush.

Where possible, avoid wear and tear on your piece of fine jewellery by taking it off when doing any heavy manual labour, gardening, lifting weights at the gym or similar activities.

Porous gemstones and pearls should be protected by avoiding direct contact with harsh chemicals, perfume or body lotion.

Isabelle Capitain Handmade Jewellery strongly recommends storing your jewellery in individual boxes or pouches and keeping pearls from long exposure to direct sunlight.

Returns and Exchanges

Jewellery that has been ordered online can be returned for credit or an exchange within 14 days of purchase, provided it is unworn and not marked in any way. This excludes bespoke items.